More and more young people have asked us to listen – Call us on 0300 303 3661

CALL US ON 0300 303 3661
If your aged 10 – 25 and would like to speak to someone you can call freephone 0300 303 3661.

The line will be open  Wednesday 5pm-8pm, and Fridays 4pm-7pm every week.

During other times you can leave a message for one of the team to get in touch.


Off the Record supports many hundreds of young people face to face each year. We can now help many more via a new telephone helpline. Following feedback from young people that sometimes being able to travel to meet with someone to get support can be just too much – we’ve listened, and are piloting a phoneline for young people to call in get listening and counselling support from staff and volunteers from Off the Record.

This has only been possible with the contribution of our supporters, partners and team. On Thursday 19th October 2017 celebrated the launch of the phone line in the main hall at Midsomer Norton Town Hall. See photos below.