Our Promise

  • We will listen to you
  • We will put you first
  • We will give you information to help you make the choices you feel are best for you or suggest someone else who can help you
  • We are a confidential service and will only pass things on if we feel that you or someone else is at risk of immediate harm. We won’t do this without telling you first
  • We work for you and only you
  • We do not work for schools/colleges, social services or the police
  • We will be honest about what we can and cannot do

   You can see our Confidentiality Policy here

   You can see our Safeguarding Policy Safeguarding Policy

We do this by…

  • Giving information and support to help young people make informed choices about their lives
  • Helping to improve relationships between children and young people, their peers, parents, carers and other appropriate people and agencies
  • Helping young people develop communication skills and increase their confidence so that they can make changes for the better in their own way.